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Careers

Advocate Supervisor

Skills necessary for success in this position include proficient interpersonal, organizational, supervisory, written and oral communication, conflict resolution, problem-solving, leadership, and computer/technology.

The Advocate Supervisor of CASA of Terrebonne should be self-motivated, flexible, goal-oriented, creative, and resourceful.  Most importantly, he/she should have a sense of mission to children’s issues.

The Advocate Supervisor employee classification is full-time exempt, reports to the Executive Director and/or Lead Advocate Supervisor.

RESPONSIBILITIES:

  • Advocate Supervisors are responsible for achieving the following results:
  • Advocate supervision and retention
  • Advocate case assignments are compatible with their preferences, abilities, and needs
  • Advocates have adequate staff support during court hearings, group home case staffings, and Family Team Meetings with the Department of Children and Family Services (DCFS)
  • Advocates are given the training, resources, supervision, and support needed to empower them to be effective in volunteer advocacy responsibilities
  • Ensures that advocates have a minimum of monthly face-to-face contact with children they serve
  • Ensures that advocates submit contact logs via OPTIMA, the program’s web-based case management system, in a timely fashion (within 72 hours of activity)
  • Ensure that OPTIMA is regularly self-audited, up to date, and contains recent activities and case-specific advocate input
  • Complete Advocate performance evaluations annually
  • Ensures advocates remain involved on their case until case closure
  • Ensures that active advocates complete and log 12 hours of in-service training per year
  • Advocates receive individual recognition for their service
  • Assists advocates in completing timely court reports that are submitted to the courts and associated parties
  • Reviews, critiques, and approves/denies advocate logs via OPTIMA
  • Completes quarterly face-to-face staffing with advocates to ensure that all information is up to date
  • Documents all contacts with involved parties
  • Maintains accurate case information within OPTIMA system
  • Submit items for the monthly newsletter

Program Activities

  • Advocate Supervisors are aware of community resources available to foster children
  • Advocate Supervisors are knowledgeable about current foster care, child abuse, and child advocacy issues.
  • Advocate Supervisors participate in continuing education and training opportunities.
  • Advocates are informed of current program activities.
  • Executive Director and/or Lead Advocate Supervisor are provided case, child, and advocate statistical information on a monthly basis, minimally.

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